NEW: Slept In? No Show Policy
We’ve had to send out several reminders, since classes started to hit capacity at the beginning of this year, about our policy on class reservations. Due to high demand for early morning and evening classes we are instituting a “No Show” policy for members who reserve a class and don’t show up.
As of Oct 1 2018, this new policy will go in effect: There will be a $20 fee applied to a members account each time they NO SHOW any class. This amount will be deposited into our FUELhouse Member Party/New Equipment Account. And, if you no show a class we will delete all future appointments. It's only fair to those who are waitlisted and don't show up, because the class is expected to be full.
You have the ability to cancel up to 1 hour before any class to give others the time they need to prepare.
Any questions or feedback please email me direct at email@example.com
Thanks for understanding and respecting our policies and your fellow members!