membership hold request
This is not a termination request.
As stated in your membership agreement, you have the option to put your automatically recurring monthly membership on hold for any reason. Membership hold requests must be submitted no less than 7 business days before your forthcoming scheduled renewal date. Membership hold requests received later cannot be processed until after the forthcoming scheduled renewal payment. All membership payments are non-refundable.
Membership hold requests are available in 15, 30, 60 and 90-day increments. Upon expiration of the hold period that you select below, your account will automatically reactivate and regular membership payments will resume.
If you chose to cancel your membership during the hold period, the standard 30-day written cancellation notice requirement stated in your membership agreement is applicable. If you choose to reactivate your membership after it is canceled, membership rates in effect at the time of reactivation will be applicable (membership rates are subject to change).
You are responsible for tracking your return date; FUELhouse will not process refunds for unused memberships if you fail to return to the gym once your suspension lifts. Suspensions may be extended for longer than 3 months for special cases, including pregnancy or injury/surgery. We may request a note from your doctor/physical therapist outlining your medical restriction from training and ask that you book a 1 hour session with our Rehab Manager or one of our onsite Physical Therapists so we are able to best prepare our team for your return to training.